Show Side Menu
To view, print or save our practice booklet, click here
Call 111 - When it is less urgent than 999
Follow us on Facebook
Practice News
Contact Us


Devon Road Surgery Statement on Accountability

Privacy Notices

With the advent of GDPR, we now have Privacy Notices to cover four different areas:

Privacy notice 1 - Direct Care

Privacy notice 2 - Research

Privacy notice 3 - Legal

Privacy notice 4 - Screening

Privacy notice 5 - COVID-19

Privacy Notice - Appointments in General Practice Dashboard (PDF, 159KB)

Supplementary privacy notice and further information regarding summary care record

Doctorlink Privacy Notice

There is also a detailed privacy notice from Kent and Medway which sits alongside the privacy notices above.

Detailed Kent and Medway Privacy Notice

Access to Medical Records Policy

Application Form for Access to Health Records

GDPR Patient Information (PDF, 496KB)

Patient Privacy Information Leaflet

Pandemic Data Collection Data Provision Notice (PDF, 587KB)

Click here for more information on how to express your preference to opt out (PDF, 326KB) - Click here to update your preference

It is a legal requirement that confidentiality of patients' records is maintained at the highest level by all members of staff. The staff at this Practice record information about you and your health so that you can receive the right care and treatment. We need to record this information, together with the details of the care you receive, because it may be needed if we see you again.

National Diabetes Audit (NDA)

This GP practice is taking part in an important national project about diabetes care and treatment in the NHS.

The project is called the National Diabetes Audit (NDA).

To take part, your GP practice will share information about your diabetes care and treatment with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security. Taking part in the NDA shows that this GP practice is committed to improving care for people with diabetes. For more information on the NDA click here.

Multidisciplinary Working

We meet monthly with other health professionals including district nurses, palliative care nurses, social workers and mental health professionals. Patient care is discussed at these meetings. Because the patient in question being discussed may not have been officially referred to some of the team members, there is no valid relationship and therefore any patient who would want to opt out of having their care discussed at such meetings would need to let us know. We would point out that it is often an invaluable method of getting a good care plan in place, getting other professionals involved who are not currently and working together in the best interests of the patient. Patients who are discussed at these meetings tend to be highly dependent either because of age and frailty, mental health issues or because they have cancer and/or are end of life so often the more care professionals involved the greater help to the patient and their families.


CVDPREVENT is a national primary care Audit to support professionally led quality improvement in the diagnosis and management of six high-risk conditions that cause stroke, heart attack and dementia: atrial fibrillation (AF), high blood pressure, high cholesterol, diabetes, non-diabetic hyperglycaemia and chronic kidney disease.

The Audit data will support practices and Primary Care Networks (PCNs) to identify gaps, inequalities and opportunities for improvement in clinical care. It will provide the core data to assist General Practices and PCNs to meet the requirements of the PCN Directed Enhanced Service for CVD prevention, (scheduled for April 2021), as well as local improvement schemes.

The Audit will collect identifiable patient level data, which will be held by NHS Digital. A full list of the data items to be collected can be found in the Directions Specification at Annex A.

NHS Diabetes Prevention Programme

NHS England has commissioned a provider, Xyla Health and Wellbeing, to provide the ‘Your local Healthier You: NHS Diabetes Prevention Programme’ for patients at risk of type 2 diabetes. Once a patient is referred, they will be contacted for a motivational interview with the provider (Xyla) to help them enrol onto the course and to have an opportunity to ask any questions they have at this time, including if you don’t want to enrol in the programme. Xyla Health and Wellbeing is part of the Acacium Group and sometimes, if required and legally allowed, Xyla may share some of your basic details such as your name and contact details with providers who have been identified as suitable to contact you to provide support for you during this programme. Any sharing of your data is done as little as possible, under due diligence and in compliance with applicable laws. For full details on how Xyla would use your data for the diabetes prevention programme, see their privacy notice at: For general information on the national diabetes prevention programme, please visit the NHS England website on this at:



Local Services, Let
Local Services, Let